Stay secure on every job, from first message to final payment.
Talk here
Keep every conversation inside the app.
Pay here
Only use Tradesman checkout to move money.
Prove it here
Document scope with before/after photos.
Communicate on the platform
Keep all conversations inside Tradesman. Never move to personal email, phone, or social media before work begins.
Pay through Tradesman
Only pay via the in-app checkout once work is completed and confirmed. Never wire money or pay off-platform.
Check the profile & reviews
Review the tradesperson's portfolio, endorsements, and verification status before accepting a quote.
Document the job
Use before/after photos in Active Work to keep a clear record of the agreed scope and completed results.
Meet safely first
For in-person jobs, meet in a public area or have someone present for the first site visit.
Protect your personal info
Never share your home address, banking details, or ID numbers in chat. Only share what's needed to complete the job.
Get paid through Tradesman
Insist on payment via the in-app flow so your earnings are tracked and disputes can be resolved.
Record your work
Upload before and after photos to protect yourself if a client questions the scope or quality.
Keep communication on-platform
Moving conversations off-platform removes your payment protection and record trail.
Trust your instincts
If a job or client feels unsafe or suspicious, decline the quote and report it to support.
Report a problem
If a job feels unsafe or a payment is off, stop and report it through Tradesman support right away.
Keep your records
Screenshots, messages, and before/after photos are your proof if a dispute arises.
Safe work starts with you
Follow these guidelines on every job to protect yourself and your community.
Get started with Tradesman